Privacy.

Information we collect

When you submit the contact or audit form, we collect the information you enter: first name, company, email, and the bottleneck description. When you request the workflow bottleneck checklist, we collect the email address entered in that form. We do not ask for Social Security numbers, payment card details, health information, or passwords through this site.

Google Analytics 4 is enabled on this site. It may collect usage data such as pages viewed, device/browser information, referring pages, and approximate location. The site configures GA4 with IP anonymization.

How we use information

We use form submissions to respond to inquiries, deliver requested resources, evaluate whether a Revenue Workflow Audit is a fit, schedule follow-up, and keep a normal business record of the conversation. If analytics are enabled, we use analytics in aggregate to understand site traffic and improve the site.

Third-party services

This site is hosted by Vercel. Form-submission email is sent through Resend. Booking uses Cal.com when the booking embed is configured. Google Analytics 4 is used only if a GA measurement ID is configured. These services process information as needed to provide hosting, delivery, booking, and measurement services.

Supabase is not used by this website. If a client project later uses Supabase or another database, the account ownership, access, and data flow should be documented in the applicable statement of work.

No sale of personal data

We do not sell personal data collected through this site. We do not share form submissions with third parties for their own advertising or marketing lists.

Access and security

Access to form submissions is limited to Conaway Systems and the service providers needed to operate the website, deliver email, support booking, and maintain ordinary business records. We use reasonable administrative and technical safeguards for a small consulting business, but no website, email inbox, or cloud service can be guaranteed to be completely secure.

Cookies and analytics

The site itself works without an account or login. If Google Analytics is enabled, Google may set cookies or similar browser identifiers for measurement. We do not run advertising pixels on this site.

Retention

Form submissions and related correspondence are kept only as long as reasonably needed to respond to the inquiry, evaluate or manage a prospective engagement, maintain ordinary business records, resolve disputes, and meet legal or accounting obligations. When information is no longer needed for those purposes, it may be deleted, archived, or disposed of through the normal controls of the systems where it is stored.

Data requests

To request access, correction, or deletion of information you submitted through this site, contact us at isaac@conawaysystems.com. We will review the request and respond as required by applicable law.

State privacy rights

Depending on where you live and whether a privacy law applies to the business or a specific data flow, you may have rights to request access, correction, deletion, portability, or opt-out choices. This website does not sell personal data, does not process sensitive personal data from site forms, and does not use site-submission data for targeted advertising or automated profiling. If applicable law requires a response to a privacy request, we will honor that requirement and may need to verify your identity before acting on the request.

Texas jurisdiction

Conaway Systems is Houston-based and this policy is written for a Texas small-business consulting site. Texas law may apply to some privacy practices. Whether the Texas Data Privacy and Security Act applies to a given data flow can change as the business grows and as client work changes; this policy will be updated to reflect any changes in scope.

Changes to this policy

We may update this policy as the site, tools, or business practices change. The date at the top of the page reflects the latest update.

Contact

Questions about this policy: isaac@conawaysystems.com.